The ears make the difference!
It’s not that we’re better than other people, but our ears make the difference!
We always have an ear to lend our customers and partners.
We’re service providers in a service industry, and we take it very seriously. Our staff, your contact partners, have learned their profession in this industry from the bottom up. They themselves have worked in restaurants or hotels and are hotel/restaurant specialists, so they understand your needs and requests precisely.
Should you have a request or question, you can reach us anytime at +49 (0) 511 / 35 32 42 0 or send an email to the following addresses:
What makes the 42 so great are the people.
- Alle
- Administration
- Controlling
- Hardware Support
- Management
- Matrix POS Support
- Partner Relations
- Partner Support
- Project Management
- protel Hotelsoftware Support
- Public Relations & Business Communication
- Quality Assurance
- Sales
- Technical Management

Thomas Hoffstiepel
Managing Director

Thomas Freesemann
Operational Manager

René Isensee
Head of Sales POS / Hospitality
Michel Sievers
Head of Sales Hospitality / POS

Peter Gondek
Sales Dispense Systems

Nick Lisowski
Supervisor Service & Support POS

Wibke Freudl
Deputy Supervisor Service & Support POS

Hendrik Krengel
Supervisor Service & Support protel HMS

Hauke Jessen
Supervisor Service & Support IT Infrastructure

Lennart Strube
Deputy Supervisor of Service & Support Infrastructure // Operations Manager Data Centre

Patrik Adler
Supervisor Partnersupport & Matrix POS Academy

Markus Dreyer
Product Management

Markus Vyver
Partner Relations

Jens Gerrelts
Supervisor Payment

Katrin Störmer
Supervisor Customer Service

Christian Priesmeier
Head of Quality Assurance

Gitta Hoffstiepel
Supervisor Controlling

Sandra Tahn
Commercial Quality Assurance

Daniel Gab
Supervisor Customer Service

Maren Karina Weber
Supervisor Marketing // Corporate & Human Resources Development

Jakob Kliwer
Stellv. Teamleiter Service & Support Hardware